Shipping

Discretion
Our warehouse will ship product in discreet packaging. In addition, Best Vibe Shop will not appear on your package or credit card. "BVS" will appear on your credit card statement.

Methods
Most product will ship via Fed Ex 3 day or US Post service if a PO Box is given

Returns & Refunds
We will gladly refund most products if returned within 30 days and if we are given written notification. For the protection of our customers we do not accept returns on dildos or vibrators of any material, i.e. eggs, rocket pockets, etc. that have been opened. Many manufacturers have warranties with their products so, if you have concerns, please fill out their warranty information and mail it to the specified address. If for any reason you are not satisfied with their response please let us know.